Privacy Policy – SHM Restoration

This privacy policy applies only to information collected through our website. It does not cover data collected offline, over the phone, or through any other means.

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What Personal Information Do We Collect?

When requesting services, filling out a form, or contacting us on our site, as appropriate, you may be asked to enter your name, email address, phone number or other details to help us assist you.

We also collect non-personal information automatically via cookies and similar technologies whenever you visit our website. This includes data such as your IP address, browser type, device information, pages visited, time spent on the site, and referring/exit pages. This helps us understand how the site is used and improve your experience.

When Do We Collect Information?

We collect information from you when you fill out a form, submit a request, or enter information on our site. We collect non-personal data automatically via cookies and analytics tools every time you visit or interact with the website.

How Do We Use Your Information?

We may use the information we collect from you in the following ways:

To personalize your experience and deliver relevant content.
To improve our website and better serve you.
To respond to customer service requests.
To process service requests quickly.
To send periodic emails about your request or services.
To follow up after correspondence (chat, email, phone).
To analyze site usage, traffic patterns, and performance using non-personal data collected via cookies.

How Do We Protect Your Information?

We do not use vulnerability scanning or PCI standards. We only provide information and service connections. We never ask for credit card numbers.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons with special access rights. All sensitive information is encrypted via SSL technology. Any transactions or connections are handled securely and not stored on our servers.

Do We Use ‘Cookies’?

Yes. We use cookies and similar tracking technologies to collect non-personal information such as IP address, browser type, device details, pages visited, time on site, and interaction patterns. Cookies help us:

Remember your preferences and settings
Understand how visitors use the site
Improve user experience and site performance
Analyze traffic and trends

You can disable cookies in your browser settings at any time, but doing so may limit some features of the website.

Third-Party Disclosure

We do not sell, trade, or transfer your Personally Identifiable Information to outside parties.

Third-Party Links

We may include third-party links. These sites have separate privacy policies. We are not responsible for their content or practices.

Google

We follow Google’s Advertising Principles. Users can opt out via Google Ad Settings or NAI Opt-Out.

California Online Privacy Protection Act (CalOPPA)

Users can visit anonymously. Our Privacy Policy link is on the homepage. You will be notified of changes on this page. Update personal info by calling us.

Do Not Track Signals

We honor Do Not Track signals and do not track, plant cookies, or use advertising when DNT is enabled.

COPPA (Children Online Privacy Protection Act)

We do not market to children under 13.

Fair Information Practices

In case of a data breach, we will notify you via email within 7 business days.

CAN SPAM Act

We comply with CAN-SPAM: no false subjects, include physical address (if applicable), honor opt-out requests quickly.

To unsubscribe: follow the link at the bottom of any email.

Contacting Us

SHM Restoration
Email: info@shmrestoration.com
Phone: (844) 890-8487

Last Edited: January 28, 2026